Shipping: Finished items ship next business day. For other items, see item details for estimated processing and shipping times.
Returns and exchanges: Personalized and custom orders are not eligible for return or exchange. All other items may be returned/exchanged, as follows:
- buyer must contact me and and ship item back with 7 days of delivery
- buyer is responsible for return shipping costs
- buyer is responsible for loss in value (as agreed upon with seller) if an item isn’t returned in original condition
Cancellations: Cancellations will be accepted within 2 hours of the order being placed.
FAQ'S
- Quilt care: Quilts are machine washable in cold water. A detailed page of care instructions will be included with your quilt order. Should you misplace it, I'm happy to send a copy via email.
- Pricing: A handmade quilt is a labor of love, which is why they become treasured family heirlooms. From choosing a pattern and fabrics to precise cutting
and sewing, basting the three quilt layers together and then
quilting and binding, it's an intense and time-consuming process. Prices for embroidered pillows vary according to how elaborate the
design is: the more colors and elaborate the design, the longer it
takes to plan and stitch out.